Accessibility Statement for Morden Florist

Our Commitment to Accessibility

At Morden Florist, we believe that everyone in our community should have the opportunity to enjoy our beautiful floral arrangements and seamless online service. Our dedication to accessibility ensures that all Morden customers—regardless of ability—can order from Morden Florist online with ease, comfort, and confidence. We strive to provide an inclusive digital experience that reflects our commitment to serving all members of our vibrant community.

Web Accessibility Standards

We are proud to state that our website has been developed in compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 level AA. These guidelines represent a globally recognised standard for website accessibility, designed to make web content more user-friendly for people with a range of abilities and assistive technologies. By following these standards, Morden Florist aims to provide a site that is perceivable, operable, understandable, and robust for every visitor.

Screen Reader Compatibility

Recognising the importance of accessibility for visually impaired visitors, Morden Florist's website is designed to function optimally with popular screen readers. We ensure that all navigational elements, buttons, form fields, and key information are clearly labelled for screen reader technologies. This means customers can browse, select, and order floral arrangements with the assistance of their preferred tools, fostering a fully inclusive online shopping experience in Morden.

High Contrast Design and Visual Accessibility

To support users with vision impairments and those who benefit from improved legibility, the Morden Florist website utilises a high contrast design. Text and background combinations are carefully selected to maximise readability and comfort. Interactive elements are highlighted for easy identification, and all content is scalable to accommodate individual preferences for text size and screen resolution. Our goal is to make sure every Morden customer can enjoy a visually accessible shopping experience, whether browsing at home or on the go.

Continuous Improvement and Your Feedback

Accessibility is an ongoing process, and we are committed to continually enhancing our website for all users. We regularly evaluate our site’s performance and make updates to remain compliant with evolving standards and community needs. Your feedback plays a crucial role in this process. If you encounter any barriers while ordering from Morden Florist online, or have suggestions to improve your experience, we encourage you to contact us. Our team is dedicated to listening, responding, and taking prompt action to address your accessibility concerns.

Contact for Accessibility Issues

If you experience difficulty accessing any part of the Morden Florist website or need assistance completing your order online, please reach out via our official contact form. Our customer service representatives are trained and ready to provide support, answer your questions, and ensure that you can place your Morden Florist order independently and efficiently. We treat all accessibility feedback with the utmost importance and will work promptly to address any barriers so every Morden customer can enjoy full access to our products and services.

Ensuring Access for Every Morden Customer

Morden Florist remains dedicated to making our online store open, welcoming, and easy to use for all. Accessibility is integral to our mission of serving the entire Morden community, and we will continue to enhance our site so every customer can shop for flowers with confidence and ease.